7th March 2019 - The Landmark Hotel, Bangkok

Future Finance Bangkok 2019

Future Finance Bangkok 2019, our 4th edition of the event, took place on the 7th March 2019, where we gathered over 200 of Thailand's Banking and Insurance leaders.

With such topics as Thailand 4.0, Blockchain's disruptive and revolutionary potential, Data-driven customer experience and Driving real customer value from actionable data insights we had the privilege of sparking great conversations between some of the leading minds in Thailand's financial services.

Below you can see a snapshot of the event, the attendee breakdowns, our panel of great speakers and the companies who attended the event.

2019 Speaker Lineup

Colin Dinn

SEVP, Chief Technology Officer & Head of Operations

Siam Commercial Bank

Verapat

Chantaravanaul

Chief Information Technology Officer

FWD Life

Jon de Potter

Managing Principal - Thailand

Capco

Silawat Santivisat

EVP, Head of Corp & SME Products Division

Kasikornbank

Stu Garrow

SVP, General Manager Asia Pacific

Talend

Ferdo Planko

Chief IT Officer

Prudential Life Assurance

Brendon Clark

Head of Architecture & Strategy

Krungthai-AXA Life

Chana Jaruwattanasakl

Head of Digital Innovation

Krungthai-AXA Life

Weerasakol Chawanotai

SVP - Head of Digital Innovation

Bank of Ayudhya

Buabucha Punnanan

Channel 7 News Anchor

Bangkok Broadcasting & TV Co. Ltd

Breakdown of attendees

Event Agenda

Registration + Morning Networking


Chairperson Opening Remarks / Buabucha Punnanan - Channel 7 News Anchor - Bangkok Broadcasting & TV Co. Ltd


Let’s Start The Ball Rolling – Thailand 4.0 Via A Digital-Ready Financial Ecosystem

  • How is Thailand’s financial services keeping up with their ASEAN peers?

  • What are the opportunities and challenges of exponential growth through digitalisation?

  • Embarking on the rising slope of a services-driven digital economy, what is the next milestone for Thai financial services?

Colin R. Dinn - SEVP, Chief Technology Officer & Head of Operations - Siam Commercial Bank


Riding The Disruption Wave To Up The Game Of Digital Transformation

  • Customising digitalisation from the heart of the organisation – culture and talent

  • Disruption is not an excuse for losing market share but opportunities to steer financial services ahead of the curve

  • Digital transformation is not a trend but matter of urgency

  • How can insurance companies raise the ‘service bar’ to meet the constantly evolving expectations of digital- savvy consumer?

Verapat Chantaravannakul - Chief Information Technology Officer - FWD Life Insurance


Early observations in Thailand

  • Recurring questions & challenges of our clients in Thailand

  • Criticality of partnering for capability / growth

  • How Capco can help

Jon de Potter - Managing Principal, Thailand - Capco


Morning Tea & Networking


Reaping The Benefits Of Blockchain’s Disruptive And Revolutionary Potential

  • What is the aim for state, business and bank collaboration in order to implement blockchain technology?

  • How will blockchain technology improve market competitiveness?

  • Is there a near future or next step blockchain application beyond the LG project?

Silawat Santivisat - EVP, Head of Corp & SME Products Division - Kasikornbank PLC


Data Today, Driving Customer Experience Tomorrow

  • What does the customer experience of tomorrow look like?

  • How can your organization support it in the face of increasing regulatory and compliance scrutiny?

  • Listen to Talend’s perspective on how your organization can deliver a holistic customer experience tomorrow with today’s evolving data landscape.

Stu Garrow - SVP, General Manager Asia Pacific - Talend


Data & Cloud / All-Star Panel

  • Cloud and data innovations – How to take advantage of the opportunities and understand the misconceptions of these technologies?

  • Integrating new technologies with your legacy systems – What do you need to consider?

  • Turning compliance into opportunity - A look into how technological innovation can improve data protection and privacy rights

  • From “Cloud First” to “Cloud Ready” – How can Banks and Insurers securely adopt cloud under the Thailand 4.0 initiative?

Moderator / Buabucha Punnanan - Channel 7 News Anchor - Bangkok Broadcasting & TV Co. Ltd

Ferdo Planka - Chief IT Officer - Prudential Life Assurance Thailand

Brendon Clark - Head of Architecture & Strategy - Krungthai-AXA Life Insurance


Networking Lunch


Customer Experience / Leaders Panel

  • Understanding Customer Expectations – How are emerging digital trends and innovations transforming Customer Experience?

  • Different Customers, Different Expectations – How to balance your offering to meet your customers’ needs?

  • What are the crucial investment areas required to accomplish Thailand 4.0?

  • Tackling Key CX Challenges – What are the most effective approaches to develop relevant and inclusive journeys for your customers?

Moderator / Buabucha Punnanan - Channel 7 News Anchor - Bangkok Broadcasting & TV Co. Ltd

Chana Jaruwattanasakul - Head of Digital Innovation - Krungthai-AXA Life Insurance

Weerasakol Chawanotai - SVP-Head of Digital and Innovation - Bank of Ayudhya


Driving Single Customer View Through Channel Optimisation

  • Optimising channels to deliver the right message at the right time

  • Driving real customer value from actionable data insights

  • What is the way forward for improved customer strategy?

Piyawat Jirapongsuwan, Ph.D - SVP, Innovation Head, Consumer Banking Group - CIMB Thai Bank PCL.


Chairperson Closing Remarks / Buabucha Punnanan - Channel 7 News Anchor - Bangkok Broadcasting & TV Co. Ltd


Conference End


All the major players, in one place